Youve Fallen Victim to a Data Breach, Now What?
You walk into the office, and your IT manager greets you with four words: There’s been a breach. It’s every business owner/manager’s nightmare. You retire to your desk, stare at your computer and thank your lucky stars that you have data breach insurance. But, now what? Where do you begin?
Step 1: Assess the Damage
The first thing you’ll want to do is gather a team to start assessing the extent of the damage. This will help guide your next move.
Step 2: Fixing the Issues
Once you have identified exactly what happened and to what extent you are exposed, you need to work with your management and IT department to figure out how to fix the issue. This may involve a security update or a complete overhaul.
Step 3: Communication
Now that you know exactly what happened, the extent of the beach and what you are going to do about it, it’s time to share this information with your employees and clients. In these cases, transparency is important. Admit fault when culpable and emphasize what you are doing to rectify the situation.
Throughout this process, you want to make sure you are in constant communication with your data breach insurance agent. This will help ensure that you are taking the necessary actions required by your policy to receive compensation.