Running a Profitable and Popular Dry Cleaners
Owning a dry cleaners can be busy work, with a lot of important considerations and moving parts to keep track of. A dry cleaning business can generate six figures of revenue a year, but profit margins can be small. In order to make greater profit, there are some things that owners can do.
Nowadays many customers looking for a specific service begin their search online. Keep customers coming in by maintaining online advertising and encouraging customers to leave positive feedback on online review sites.
Promote Other Services
Does your dry cleaners offer services like pressing, delivery, or special care for certain fabrics or garments? Ensure that customers are aware of these services and upsell them whenever possible.
Provide a Great Customer Experience
Providing friendly, personable service in a clean and well-kept facility will garner positive reviews, attract new customers, and keep the ones you already have. Make sure facilities are clean and pleasant to be in, and provide prompt and personal service to each customer.
Salaries for owners of dry cleaners can vary, but you can increase yours by following certain steps. Maintaining a positive online presence, providing above and beyond services, and cultivating a pleasant customer experience can help attract and retain customers and improve your profits.